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Legal information – GENERAL TERMS AND CONDITIONS

 

Caution

The products available for sale on www.frenchfiller.com are class 2a and 3 medical devices authorised for sale without a prescription. 

The aesthetic injections presented on the site are reserved for the exclusive use of doctors authorised to perform them. French Filler is not responsible for any misuse due to exceeding the recurring warnings on the site. Any medical device present on the site is intended to be exclusively used by doctors legally authorised to perform these injections. Self-injection is prohibited.

By accepting these terms and conditions of sale when validating the basket, the customer acknowledges that they have been informed of them. 

French Filler shall not be held responsible for the misuse of these products.

Validation of the order by the customer implies acceptance without restrictions or reservations of these general conditions of sale.

 

GENERAL TERMS AND CONDITIONS: The use of www.frenchfiller.com website implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or completed at any time. Users of the www.frenchfiller.com website are therefore invited to consult them on a regular basis.

 

 

The site www.frenchfiller.com  is updated regularly. In the same way, we can modify the legal notices frequently: this is why we invite our users to refer to them as often as possible in order to take note of them.

 

 

GENERAL TERMS AND CONDITIONS: The site  www.frenchfiller.com aims to provide information about the company's activities. We are a French website for the online sale of pharmaceutical products containing hyaluronic acid.

 

We order the products directly from the hyaluronic acid manufacturing laboratories (guaranteed traceability with the CE label). The batch number and a valid expiry date are visible on each product).
We make our deliveries through our shipping partners (Colissimo, Chronopost DHL etc...) in the shortest possible time. We offer an advice and after-sales service by chat, email and telephone to help all our customers.

 

 

Contact – Request for Refund and/or Return

By E-mail: contact@frenchfiller.com

 

 

 Intellectual property and counterfeiting – GENERAL TERMS AND CONDITIONS

 

GENERAL TERMS AND CONDITIONS:  FRENCH FILLER is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, especially the texts, images, graphics, logos, icons, sounds and software.

 

We forbid any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, except prior written authorization of: FRENCH FILLER.

 

We will consider as constitutive of a counterfeit and pursued in accordance with the provisions of articles L.335-2 and following of the Code of Intellectual Property, if a visitor makes an unauthorized exploitation of the site.

 

Liability limitations – GENERAL TERMS AND CONDITIONS

 

GENERAL TERMS AND CONDITIONS: We cannot be held responsible for any direct or indirect damage caused to the user’s equipment when accessing the site www.frenchfiller.com due to the use of equipment that does not meet the specifications indicated in point 4, or to the appearance of a bug or incompatibility.

 

 

FRENCH FILLER cannot be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the website www.frenchfiller.com.

 

Interactive sections (possibility of asking questions in the contact section) are available to users. FRENCH FILLER reserves the right to delete, without prior notice, any content posted in this section. This applies to any content that contravenes French legislation and especially to data protection. If necessary, FRENCH FILLER also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the media used (text, pictures, etc.).

 

Privacy Policy – GENERAL TERMS AND CONDITIONS

 

GENERAL TERMS AND CONDITIONS: We protect your personal data in accordance with law no. 78-87 of 6 January 1978, law no. 2004-801 of 6 August 2004, article L. 226-13 of the Criminal Code and the European Directive of 24 October 1995

 

When using the site www.frenchfiller.com, may be collected: the URL of the links through which the user has accessed the site, the provider www.frenchfiller.com the user's access data, the user's Internet Protocol (IP) address.

 

 

In any case, FRENCH FILLER only collects personal information about the user for the purpose of certain services offered by the site www.frenchfiller.com. The user provides this information with full knowledge of the facts, in particular when they enter it themselves. It is then specified to the user of the site www.frenchfiller.com  the obligation to provide this information or not.

 

Right of objection and rectification of personal data – GENERAL TERMS AND CONDITIONS

 

We grant a right of access to any user in accordance with the provisions of articles 38 and following of law 78-17 of 6 January 1978 relating to data processing, files and freedoms. This allows that person to make rectifications and objections to the personal data concerning them. To do this, you must write and sign a request. You must also attach a copy of the identity document with the signature of the holder of the document. You must specify the address to which you would like to receive our reply.

 

No personal information of the user of the site www.frenchfiller.com is published without the user's knowledge, exchanged, assigned or sold on any media to third parties. Only the assumption of the purchase of FRENCH FILLER and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site.

 

The provisions of the 1998 law transposing the 1996 Directive 96/9 on the legal protection of databases.

 

Hyperlinks and cookies – GENERAL TERMS AND CONDITIONS

 

GENERAL TERMS AND CONDITIONS: The site www.frenchfiller.com  contains a number of hyperlinks to other sites, set up with the permission of FRENCH FILLER. However, FRENCH FILLER cannot check the content of the sites thus visited, and consequently declines any responsibility.

 

Navigating the site www.frenchfiller.com may cause cookies to be installed on the user's computer. A cookie does not identify the user, but it records information relating to the navigation of a computer on a site. The data thus obtained is intended to facilitate subsequent navigation on the site. It is also used to measure the number of visitors to the site.

 

Thus, refusing to install a cookie may result in the impossibility of accessing certain services. However, the user can configure their computer in the following way to refuse the installation of cookies.

 

Applicable law and jurisdiction – GENERAL TERMS AND CONDITIONS

 

Any dispute relating to the use of the site www.frenchfiller.com is subject to French law. The competent courts of Paris have exclusive jurisdiction over this document.

 

 

 

 

 

 

 

 

Privacy Policy


With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respect the confidentiality of the personal information we collect.


Collection of personal information

We collect the following information:

 

  • Last name

  • First name 

  • Postal address

  • Postcode

  • E-mail address 

  • Phone number / fax machine 

  • Gender / Sex 

  • Age / Date of birth 

 

The personal information we collect is gathered through forms and through the interactivity between you and our website. We also use cookies and/or log files to gather information about you, as described in the ne